Knowledge Base » 2005 » November

Archive for November, 2005

I am not able to access cpanel on the default at my office. I am behind a strict firewall. Can you provide cpanel access on port 80?

Tuesday, November 29th, 2005

cPanel can be accessed on port 80 at the alternate URL http://cpanel.


I changed my files but still old site is showing?

Tuesday, November 29th, 2005

Try removing all old files and then uploading the new files afresh. If you still see old files, you are seeing cached pages on your local computer or pages that are being served by an intermediate caching server. Clear cache and retry or check on a different computer / connection.


I have uploaded my site, but it does not show?

Tuesday, November 29th, 2005

You need to upload your website files and folders under httpdocs and make sure you place a default file like index.html, index.htm, index.php etc. Also do remove (or replace) the existing index file that is being served as the default page.


I have uploaded my site, but it does not show?

Tuesday, November 29th, 2005

You need to upload your website files and folders under public_html (same as www) and make sure you place a default file like index.html, index.htm, index.php etc. Also do remove (or replace) the existing index file that is being served as the default page.


I already host my site with another provider, how long will my site or email be down if I shift?

Saturday, November 26th, 2005

There need not be any downtime at all. Sign up for a new account at our site. Upload your website in the new space, create email ID and then change nameservers. DNS would resolve in about 24 hours during which time your site would continue to resolve to the old server and would then start […]


I bought my domain from another company. Can I use your hosting?

Saturday, November 26th, 2005

You can host any domain registered through any registrar with us. You will simply need to point your domain name to the DNS nameservers provided in your hosting account information mail after signup. DNS changes have to be made in the domain name control panel provided by your registrar. If you do not have access […]


I use Windows on my computer, which hosting I should buy?

Saturday, November 26th, 2005

You can use Linux or Windows hosting irrespective of the operating system on your computer. You can see a comparison at http://www.nettigritty.com/choosingwebhosting.php In short, you need Windows hosting only if you require ASP/.net/MSSQL/Access support. For most purposes, Linux hosting is sufficient and also has better support for PHP/Perl/CGI/MySQL. A static html/flash/graphics site can be hosted […]


Why do you ask for domain name while placing order for hosting?

Saturday, November 26th, 2005

A hosting account is normally created for a domain name such as yourdomain.com which is required to create your account.


How long will it take to create my hosting account? How soon can my site be up?

Saturday, November 26th, 2005

Account creation takes a few minutes from payment confirmation. Access details are sent by email. From the time you point your domain to the hosting server by updating DNS nameserver records, it will take 24-72 hours for the domain to fully resolve to the hosting server. More often than not, sites resolve fully in 24 […]


How long will it take for my domain to resolve?

Saturday, November 26th, 2005

For many new domain registrations, the domain starts resolving to the server in a few minutes from account setup. However, DNS does take 24-72 hours to propagate throughout the internet.


How long will take to register my domain?

Saturday, November 26th, 2005

Domain registration takes a few minutes from the time of payment confirmation.


Will I own the domain I register through you?

Saturday, November 26th, 2005

Yes, own the domain and have complete control over domain management, whois, nameservers etc. through a web based domain control panel.


How do I install a script using Fantastico?

Saturday, November 26th, 2005

This tutorial video shows you how to install a script using Fantastico.


How do I use webmail?

Saturday, November 26th, 2005

If you are using the XCONTROLLER theme you can follow this Flash tutorial. If you are using the X2 theme you can follow this Flash tutorial.


How do I take a backup of my site from cpanel?

Saturday, November 26th, 2005

If you are using the XCONTROLLER theme you can follow this Flash tutorial. If you are using the X2 theme you can follow this Flash tutorial.


How do I create FTP accounts?

Saturday, November 26th, 2005

If you are using the XCONTROLLER theme you can follow this Flash tutorial. If you are using the X2 theme you can follow this Flash tutorial.


How do I create add on domains?

Saturday, November 26th, 2005

If you are using the XCONTROLLER theme you can follow this Flash tutorial. If you are using the X2 theme you can follow this Flash tutorial.


How do I change my cpanel password?

Friday, November 25th, 2005

If you are using the XCONTROLLER theme you can follow this Flash tutorial. If you are using the X2 theme you can follow this Flash tutorial.


How do I setup email redirects / forwarders?

Friday, November 25th, 2005

If you are using the XCONTROLLER theme you can follow this Flash tutorial. If you are using the X2 theme you can follow this Flash tutorial.


How do I setup a URL redirect?

Friday, November 25th, 2005

If you are using the XCONTROLLER theme you can follow this Flash tutorial. If you are using the X2 theme you can follow this Flash tutorial.