WIN19 Windows Server Migration
22-09-2024
04:05 pm - Re-sync has completed and DNS pointed to the new server. If you are using external name servers, please go ahead and update DNS records now to the new server IP 185.131.54.195
10:00 am - A preliminary sync has completed. We are re-doing a final re-sync for mails and databases and will update DNS and pointing once this completes later today. We will share an ETA on the same as it progresses through accounts.
-------------------------
19th September, 2024
-------------------------
Unfortunately, the migration has progressed exceedingly slowly and has had multiple errors that we have been working on. We involved the Plesk team who also had issues addressing the errors. Due to the same all sites and data has remained on the old server itself. We are allowing a primary sync to complete to the new server and will then attempt a re-sync and check data. If it syncs correctly and quickly, we will notify about changing DNS. Presently, please continue to use the existing server normally and do not make any changes. We expect to have additional updates by tomorrow.
-------------------------
Original Announcement
11th September, 2024
-------------------------
*** This announcement applies only to clients with websites or services on Windows server WIN19. We have made efforts to send this to you only if you have a site on WIN19. Please ignore if you do not have an active site on that server ***
The existing WIN19 server has been planned to be retired due to older versions and ageing hardware. Starting Saturday, 14th September, we will begin migrating all accounts from the existing WIN19 server to a new Windows 2022 server with SQL 2022. We will try to complete this migration over the weekend so as to minimize impact as far as possible.
We will be changing nameservers to point all domains to the new server after data is completely moved. During the last phase of migration, services on the existing server will need to be stopped temporarily to try and ensure that no new data ends up going to the old server after migration. If you are using external or custom nameservers, you will need to replace the old server IP with 185.131.54.195. If you use *.nettigritty.net or *.interactivedns.com nameservers, changes will be made automatically for you. We recommend keeping file activity (FTP / File Manager/ Adding new files or making website modification) on your account at minimum during the migration starting Friday.
We understand that this change in platform may affect some client websites using older technologies adversely and will work with them to troubleshoot any issues. All SQL databases connection strings that do not use localhost or 127.0.0.1 in web.config or your script will need to be updated in place of the old SQL server IP (only in case you are using any of the old servers IPs in your connection string which is ideally not recommended). You will be able to connect to SQL remotely with the hostname win19.interactivedns.com once the migration is complete or your domain name itself once DNS has propagated to the new server at your end.
If you have custom nameservers based on your domain or if you are using external nameservers (not of the server), you will require to make IP changes once accounts are copied (new shared IP for websites will be 185.131.54.195).
Further updates on progress of the migration be posted at the link below
https://www.nettigritty.com/supportannouncements.php?showid=79
We thank you for your understanding and patience as we complete this migration.
Back to all Support Announcements
