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Access Rights in eProMail

November 12th, 2016

You can control how users access services and check their email, such as requiring SSL or disabling POP or IMAP.

To adjust access rights for an entire domain, perform the following steps:

1. Log in to the eProMail Admin Control Panel.

2. From the Go to section menu, select Email Hosting

3. In the Email Accounts section, click Settings.

4. If you have multiple domains, select the appropriate domain name. To change domains, click change domain.

5. Click Global Access Rights.

6. Select the check box for each service that you want to grant access to, or clear the check box for each service that you want to restrict or disable access to. Each service is a different way of accessing email that is stored on the email server.


eProMail: Catch all email address

November 12th, 2016

A catch-all address receives all email sent to invalid mailboxes at a user’s domain and is sometimes used to avoid missing any emails to a domain.

Warning: Catch-all addresses are not filtered for spam. Use at your own risk. With this feature enabled, you will receive thousands of spam emails from spammers who guess random addresses within your domain.

To add a catch-all address, log in to the eProMail Control Panel and perform the following steps:

1. From the Go to section menu, select Domains.

2. In the Tools section, click the Catch-All Address.

3. If you have multiple domains, select the appropriate domain name. To change domains, click change domain.

4. Select the Activate Catch-All Address check box.

5. Enter the address in the Email Address box.

6. Click Save.


Email everyone – epromail / emailsrvr

November 12th, 2016

You can send an email to everyone on your domain. To email everyone, log into the eProMail Control Panel, and perform the following steps:

1. From the Go to section menu, select Domains.

2. In the Tools section, click Email Everyone.

3. If you have multiple domains, select the appropriate domain name.

4. Enter the following information in the spaces provided:

  • Sender’s Name – Enter the first and last name of the sender.
  • Sender’s Email Address – Enter the email address of the person sending the email.
  • Subject – Enter a subject for the email.
  • Message Body – Enter the message for your email.
  • 5. Click Send.


    MX records for epromail / emailsrvr

    November 12th, 2016

    A mail exchange (MX) record directs incoming email sent to your domain to the specific server set up to accept email traffic for your domain. For example, if your email is on eProMail you have MX records that point to mx1.emailsrvr.com (10) and mx2.emailsrvr.com (20).

    On your DNS server, set up MX records for both mx1.emailsrvr.com and mx2.emailsrvr.com with the following information:

    Hostname: blank or @
    Time to live (TTL): 3600
    Record type: MX
    Destination: mx1.emailsrvr.com
    Priority: 10

    Hostname: blank or @
    Time to live (TTL): 3600
    Record type: MX
    Destination: mx2.emailsrvr.com
    Priority: 20


    Autodiscover for eProMail / emailsrvr

    November 12th, 2016

    Autodiscover is a service that enables you and your team to easily configure your email clients by knowing only your eProMail or Microsoft Exchange email address and password. Autodiscover enables additional features for Microsoft Exchange mailboxes such as downloading the offline address book, viewing free and busy time in a calendar, and using the Out-of-Office Assistant.

    Note: Autodiscover is not compatible with Outlook 2011, Outlook 2016, or Mac Mail when setting up an email account as POP or IMAP.

    To enable Autodiscover, set up a Canonical Name (CNAME) record with the following information. Replace example.com with your own domain name.

    Hostname: autodiscover.*example.com*
    Time to live (TTL): lowest possible
    Record type: CNAME
    Destination: autodiscover.emailsrvr.com


    SPF for eProMail / emailsrvr

    November 12th, 2016

    The Sender Policy Framework (SPF) record is a DNS record designed to combat and reduce spam for your domain. SPF records help mail servers identify unauthorized use of your domain in the form of forgeries (spoofing). SPF records also help improve your email deliverability rate by preventing the email that you send from landing in a recipient’s spam or junk mail inbox.

    To have an SPF record implemented, contact your DNS hosting provider and have them add the following TXT record to your DNS:

    Hostname: blank or @
    Time to live (TTL): lowest possible
    Record type: TXT
    Destination: v=spf1 include:emailsrvr.com ~all


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