How to fix – Windows Live Mail Error ID: 0x800CCC15

The Windows Live Mail Error ID: 0x800CCC15 typically indicates a network connection issue, where the email client is unable to connect to the mail server. Here are some steps you can try to fix the issue:

1. Check Your Internet Connection:

• Ensure you have a stable internet connection. Try accessing other websites or services to confirm.

2. Disable/Adjust Firewall and Antivirus:

• Sometimes, firewalls or antivirus software can block email clients from connecting to the mail server. Temporarily disable your firewall/antivirus and check if the error persists.
• If the issue resolves after disabling, you may need to adjust the settings to allow Windows Live Mail through.

3. Check Email Account Settings:

• Verify that your incoming and outgoing mail server settings are correct. These settings include:
  • Incoming Mail (IMAP/POP3): Ensure the server name, port, and encryption type are correctly entered.
  • Outgoing Mail (SMTP): Double-check the server name, port, and encryption type.
• If you're unsure about the correct settings, contact your email provider for the necessary details.

4. Repair Windows Live Mail:

• Windows 10/11: Go to Settings > Apps > Apps & Features. Find Windows Live Mail in the list, click on it, and select Repair or Modify. Follow the prompts to repair the application.
• Windows 7/8: Go to Control Panel > Programs and Features. Find Windows Live Mail, right-click on it, and select Repair.

5. Run Windows Live Mail as Administrator:

• Right-click the Windows Live Mail shortcut and select Run as Administrator. This can sometimes bypass permission issues that might be causing the error.

6. Update Windows Live Mail:

• Make sure you are using the latest version of Windows Live Mail. Older versions may have bugs or compatibility issues that cause errors.

7. Check for Conflicting Programs:

• Some programs, particularly those that manage network connections (like VPNs or proxy software), can conflict with Windows Live Mail. Try disabling or uninstalling these temporarily to see if it resolves the issue.

8. Reboot Your Router/Modem:

• Sometimes network issues can be resolved by simply rebooting your router or modem. Unplug the power for about 10-15 seconds, then plug it back in and wait for the connection to re-establish.

9. Recreate the Email Account:

• If the above steps don't work, remove the problematic email account from Windows Live Mail and then add it back again. Make sure you have all the necessary account settings before doing this.

10. Reinstall Windows Live Mail:

• As a last resort, you can uninstall and then reinstall Windows Live Mail. This may fix any corrupted files or settings causing the error. Be sure to back up your emails and settings before uninstalling.

If none of these steps resolve the issue, the problem might be on the server side, in which case contacting your email provider for assistance would be necessary.