Knowledge Base

Autodiscover is a service that enables you and your team to easily configure your email clients by knowing only your eProMail or Microsoft Exchange email address and password. Autodiscover enables additional features for Microsoft Exchange mailboxes such as downloading the offline address book, viewing free and busy time in a calendar, and using the Out-of-Office Assistant.

Note: Autodiscover is not compatible with Outlook 2011, Outlook 2016, or Mac Mail when setting up an email account as POP or IMAP.

To enable Autodiscover, set up a Canonical Name (CNAME) record with the following information. Replace example.com with your own domain name.

Hostname: autodiscover.*example.com*
Time to live (TTL): lowest possible
Record type: CNAME
Destination: autodiscover.emailsrvr.com

This entry was posted on Saturday, November 12th, 2016 at 10:41 am and is filed under eProMail.