Linux server NS41/NS42/CPANEL40 Migration

09-01-2024

9:15PM - Data copy was completed and name servers have been pointed. If you are using external DNS, please update to the IP 103.187.238.41 or contact us to assist with updating DNS by sharing access to your DNS Control Panel. If you are external DNS while using mail on cpanel40, please also include the following in your SPF

ip4:103.187.238.40 include:spf.antispamcloud.com

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13-01-2022

12:30 PM - Migration is at 65% and we expect it to complete by today evening. If you are receiving an error with mail, you can follow our previous update for an immediate fix and use webmail at webmail.yourdomain (or yourdomain/webmail) or use mail.youdomain in Outlook, Apple Mail or any other external email clients. However, we would recommend allowing this to complete. It should work fine without making any changes once host name DNS is updated after migration.

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12-01-2022

9:30 PM - Migration has been started in the live/express transfer mode. In case you are using external name servers and start seeing a migrated page for your website, please update DNS to point the site to the new IP address 103.187.238.41

For mail connect issues while using ns41.interactivedns.com (or ns42), for an immediate fix, you can replace server host name with yourdomainname or mail.yourdomainname.

Webmail can be accessed at yourdomain/webmail or webmail.yourdomain and similarly, cPanel can be accessed at yourdomain/cpanel or cpanel.yourdomain

Alternately, please allow till end of migration and ns41.interactivedns.com (or ns42) will start working without any changes once migration is complete.

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-- Original Announcement --
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09-01-2024

*** This announcement applies only to clients with websites or services on Linux server NS41/NS42/CPANEL40 with existing IP addresses 43.252.88.113, 43.252.88.96 and 43.252.88.97. Please ignore if you do not have an active site or service on that server ***

Dear Customer,

The existing server NS41/NS42/CPANEL40 has been planned to be retired. Starting Friday night, 12th January 2024, we will be migrating all accounts from the old NS41/NS42/CPANEL40 Linux server to a new server to improve performance and reliability.

The new server will also feature updates in software including the availability of PHP 8 (along with all older versions) and MySQL 8. There will also be a change of OS from CloudLinux 7 to CloudLinux 8. We understand that this can have breaking changes for some older sites and we can help troubleshoot or re-migrate your site in case of any issues to another server with MySQL 5.7.

Migration will be started on Friday night to try and ensure that it is completed over the weekend to minimise impact on your website and emails. Services on the old server will be stopped after migration and DNS resolution. It will then subsequently be discontinued entirely, two weeks after the migration on 26th January 2024.

We will be changing name servers to point all domains to the new server after data is completely moved. This way, domains will continue working on the old server till they resolve to the new server. If you are using external or custom name servers, please update the IP in your DNS service to 103.187.238.41. If you use *.nettigritty.net or *.interactivedns.com nameservers, changes will be made automatically for you. We recommend keeping file activity (FTP / File Manager/ Adding new files or making website modification) on your account at minimum during the migration starting Friday.

IMPORTANT: If you have custom nameservers based on your domain or if you are using external nameservers (not of the server), you will require to make IP address changes once accounts are copied to the new IP 103.187.238.41

Please feel free to create a ticket or email nettigritty@nettigritty.com if you have any queries or need any assistance.

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