CPANEL21/NS11/NS21 Server Migration

24-12-2016

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05:00PM
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DNS pointing was done along a final rsync for emails again. Please do get in touch with us in case of any issues, we will be happy to assist.

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03:40PM
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Data copy has completed. We are starting to point sites to the new server now and run final syncs.

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09:30AM
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Data copy is 50% completed at this time and progressing.

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00:15AM
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Migration has been started at this time.

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-- Original Announcement --
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*** This announcement applies only to clients with websites or services on Linux server NS21/NS11/CPANEL11/CPANEL21. Please ignore if you do not have an active site on that server ***

Dear Customer,

The existing server NS21/CPANEL11 has been planned to be retired. Starting Friday night, 23rd December 2016, we will be migrating all accounts from the old NS21/CPANEL11 Linux server to a new server to improve performance and reliability. Migration will be started on Friday night to ensure that it is completed over the weekend to minimize impact on your website and emails. Services on the old server will be stopped after migration and DNS resolution. It will then subsequently be discontinued entirely, 10 days after the migration on 4th January 2017.

We will be changing name servers to point all domains to the new server after data is completely moved. This way, domains will continue working on the old server till they resolve to the new server with no account downtime. If you are using external or custom nameservers, please contact us regarding changes that will apply. If you use *.nettigritty.net or *.interactivedns.com nameservers, changes will be made automatically for you. We recommend keeping file activity (FTP / File Manager/ Adding new files or making website modification) on your account at minimum during the migration starting Friday.

IMPORTANT: If you have custom nameservers based on your domain or if you are using external nameservers (not of the server), you will require to make IP address changes once accounts are copied. Please contact us or refer the support desk updates during migration for IP updates.

Further updates to this migration will be posted at the support desk at http://support.nettigritty.com. Please feel free to create a ticket or email nettigritty@nettigritty.com if you have any queries or need any assistance.


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