WIN25 Server Migration - Completed

26-12-2015

Update at 5AM on 28/12/2015
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DNS has been pointed to the new server at this time. If you are having trouble accessing email, please try using incoming and outgoing mail server as win25b.interactivedns.com

Update at 4AM on 28/12/2015
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Final sync is still in progress. Unfortunately, this is taking longer than expected. We are constantly working to try and get this completed as soon as possible.

Update at 11PM on 27/12/2015
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Final sync is still in progress. MySQL and MSSQL database sync has been completed. Website files and mail sync is in progress.

Update at 9PM on 27/12/2015
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Final sync has been started. Sites have been stopped for the same so that new data does not go into the old server and does not cause issues with the sync leading to possible data loss.

Update at 1AM on 27/12/2015
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The first sync attempt had an error and was stopped. Sites were left online while this is investigated and resolved.

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Original Announcement
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*** This announcement applies only to clients with websites or services on Windows server WIN25. We have made efforts to send this to you only if you have a site on WIN25. Please ignore if you do not have an active site on that server ***

The existing WIN25 server has been planned to be retired due to hardware concerns on the old server. Starting Saturday, 26th December, we will begin migrating all accounts from the existing WIN25 server to a new Windows 2012 server with IIS8 and SQL 2012. We will try to complete this migration over the weekend with as little impact on services as possible.

We will be changing nameservers to point all domains to the new server after data is completely moved. During the last phase of migration which will be done late tonight, services on the existing server will need to be stopped temporarily to try and ensure that no new data ends up going to the old server after migration.

If you are using external or custom nameservers, please contact us regarding changes that will apply. If you use *.nettigritty.net or *.interactivedns.com nameservers, changes will be made automatically for you. We recommend keeping file activity (FTP / File Manager/ Adding new files or making website modification) on your account at minimum during the migration starting Saturday.

We understand that this change in platform may affect some client websites using older technologies adversely and will work with them to troubleshoot any issues. All SQL databases connection strings that do not use localhost or 127.0.0.1 in web.config or your script will need to be updated in place of the old SQL server IP (only in case you are using any of the old servers IPs in your connection string which is ideally not recommended). You will be able to connect to SQL remotely with the hostname win25b.interactivedns.com once the migration is complete or your domain name itself once DNS has propagated to the new server at your end.

If you have custom nameservers based on your domain or if you are using external nameservers (not of the server), you will require to make IP changes once accounts are copied (new shared IP for websites is 69.167.150.180).

We will be starting the migration shortly and further updates on progress of the migration will be posted at https://www.nettigritty.com/supportannouncements.php?showid=68

We thank you for your understanding and patience as we complete this migration.


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