NS35/CPANEL35 Linux Server Migration

15-09-2017

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03:00AM - Data copy was completed and name servers have been pointed. If you are using external DNS, please update to the IP 103.20.214.78 or contact us to assist with updating DNS by sharing access to your DNS Control Panel.

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09:30 PM - Migration has been started in the express transfer mode. In case you are using external name servers and start seeing a migrated page for your website, please update DNS to point the site to the new IP address 103.20.214.78

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-- Original Announcement --
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*** This announcement applies only to clients with websites or services on Linux server NS35/CPANEL35. Please ignore if you do not have an active site on that server ***

Dear Customer,

The existing server NS35/CPANEL35 has been planned to be retired. Starting Friday night, 15th September 2017, we will be migrating all accounts from the old NS35/CPANEL35 Linux server to a new server to improve performance and reliability. Migration will be started on Friday night to ensure that it is completed over the weekend to minimize impact on your website and emails. Services on the old server will be stopped after migration and DNS resolution. It will then subsequently be discontinued entirely, on 23rd September 2017.

We will be changing name servers to point all domains to the new server after data is completely moved. This way, domains will continue working on the old server till they resolve to the new server with no account downtime. If you are using external or custom nameservers, please contact us regarding changes that will apply. If you use *.nettigritty.net or *.interactivedns.com nameservers, changes will be made automatically for you. We recommend keeping file activity (FTP / File Manager/ Adding new files or making website modification) on your account at minimum during the migration starting Friday.

IMPORTANT: If you have custom nameservers based on your domain or if you are using external nameservers (not of the server), you will require to make IP address changes once accounts are copied. Please contact us or refer the support desk updates during migration for IP updates.

Further updates to this migration will be posted at the support desk at http://support.nettigritty.com. Please feel free to create a ticket or email nettigritty@nettigritty.com if you have any queries or need any assistance.

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