Linux server NS27/NS28/CPANEL27 Migration


4:15PM - Data copy was completed and name servers have been pointed. If you are using external DNS, please update to the IP or contact us to assist with updating DNS by sharing access to your DNS Control Panel.

12:30PM - Data copy is in progress and we expect this to complete by the end of the day.

For mail connect issues while using, for an immediate fix, you can replace with yourdomainname or mail.yourdomainname.

Alternately, please allow a few hours and will start working without any changes once migration is complete.


9:30 PM - Migration has been started in the live/express transfer mode. In case you are using external name servers and start seeing a migrated page for your website, please update DNS to point the site to the new IP address

-- Original Announcement --


*** This announcement applies only to clients with websites or services on Linux server NS27/NS28/CPANEL27 with existing IP addresses Please ignore if you do not have an active site or service on that server ***

Dear Customer,

The existing server NS27/NS28/CPANEL27 has been planned to be retired. Starting Friday night, 22nd July 2022, we will be migrating all accounts from the old NS27/NS28/CPANEL27 Linux server to a new server to improve performance and reliability.

The new server region will be in India which will benefit majority of the customers on that server with faster connect and speeds compared to the present server in the US. The new server will also feature updates in software including the availability of PHP 8.1 (along with all older versions) and MySQL 8. We understand that this can have breaking changes for some older sites and we can help troubleshoot or re-migrate your site in case of any issues to another server with MySQL 5.7. In case you would like to remain on a US based server, please let us know in reply to this email.

Migration will be started on Friday night to try and ensure that it is completed over the weekend to minimise impact on your website and emails. Services on the old server will be stopped after migration and DNS resolution. It will then subsequently be discontinued entirely, one week after the migration on 1st July 2022.

We will be changing name servers to point all domains to the new server after data is completely moved. This way, domains will continue working on the old server till they resolve to the new server. If you are using external or custom name servers, please update the IP in your DNS service to If you use * or * nameservers, changes will be made automatically for you. We recommend keeping file activity (FTP / File Manager/ Adding new files or making website modification) on your account at minimum during the migration starting Friday.

IMPORTANT: If you have custom nameservers based on your domain or if you are using external nameservers (not of the server), you will require to make IP address changes once accounts are copied to the new IP

Please feel free to create a ticket or email if you have any queries or need any assistance.

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