If you are still receiving spam, submitting the emails to the central nettigritty’s Antispam Cloud training system will, first of all, help to reduce the spam you’re seeing and it will allow us to retrieve detailed information on what may be causing your problems. Emails that did not pass our filtering systems, or that passed the filters because the sender/recipient was whitelisted are automatically excluded from the training systems.
Spampanel webinterface
A “Train Spam” button is present in the nettigritty’s Antispam Cloud Control Panel. You can upload a spam message on the page to train the anti-spam filter. It is a ‘drag ‘n’ drop’ feature, meaning you can save the Spam email to your system, then drag and drop the email into the “Train Spam” area.
You can also directly Upload the email in a .eml or .msg format.
Be Advised: Only emails that have been processed by the cluster you are reporting to are accepted. Currently only the .eml or .msg formats are supported.
Outlook add-on
For .msg format you can use the free “Outlook Email client add-on” to report spam which was not correctly blocked by our systems.
nettigritty’s Antispam Cloud provides email client add-ons to report Spam which was not correctly blocked to our central systems.
Since version 2010, Office is also available in 64 bits. If you have a 64-bits Windows installed, you probably also have Office in 64 bits. In order for the add-on to work, you should install the correct version that matches your Outlook version.
For Outlook 2007 you have to use the 32 bits version.
How to check your Office version
First, open any Office application. For example; Excel 2010, (This will work in any other Office applications) Open the File menu, and then select Help.
On the right side, you’ll see your version information as well as other information regarding the Office suite.
How to install the addon
The download consists of 2 files. A “setup.exe” and a installation “.msi” file. The setup.exe file is to be used if your workstation is missing any of the requirements needed to run the .msi file. This includes a copy of Net Framework 4 and relevant runtime files.
If you get any errors about being a newer version of a dependacy installed on the workstation, simply run the .msi file directly.
If you are unable to see the addon after installation, go to “options”, and then check to see if the “Report Spam” option is added as a COM. If not you can go to “COM Add-Ins” and check “ReportSpam” and click OK.
To report spam, select the message that passed the filter that you wish to report, and then click the ‘Report Spam’ button.
The message will then be reported and moved to the ‘Trash’ folder.
Thunderbird add-on
If you’re using Thunderbird you can also use the free “Mozilla Thunderbird client addon” to report spam.
nettigritty’s Antispam Cloud provides email client add-ons to report Spam which was not correctly blocked to our central systems.
This version is currently supported by Mozilla Thunderbird versions 3.0 and above.
Steps to install:
Be Advised: If you are upgrading your installation, please remove the old installation being installing the new one.
Steps to report a Spam Message:
When you need to report a Spam message to our systems, do the following:
Be Advised: For this to work, the emails must contain our headers as well as the standard email headers. If you are unsure, then you can see the headers by clicking “Ctrl + U” to view the source.
What is needed to report the message is the following:
MailApp Apple OSX
To report spam to the nettigritty’s Antispam Cloud systems and databases please use the following tool.
Please make sure your Mail.app is closed before installing the application
How to install:
How to report Spam:
How to remove:
Email forward as attachment
If your email client is not supported, it is possible to report spam by forwarding the spam email(s) as attachment to a special address spamreport@spamrl.com . All messages attached in .eml, .msg, or winmail.dat format will be processed by this system. It’s also possible to report non spam via the same method using the following address notspamreport@spamrl.com
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