All our servers need you to enable outgoing SMTP server authentication to be able to send emails. This prevents any unauthorised senders from relaying mails through the mail server.
Your email software may not automatically enable this setting during initial setup. Steps below can be followed for popular email clients:
These steps apply to most recent versions of Outlook such as Outlook 2013, 2016, and 2019:
These steps apply to Mac users with OS from Mac OS Sierra, High Sierra, and Catalina:
These steps apply to both Windows and Apple users:
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