FAQ

We can presently (August, 2011) provide the following Linux distributions on Cloud Computing Instances or Dedicated servers:

CentOS 5 – LAMP (32 bit)
CentOS 5 – LAMP (64 bit)
CentOS 5 – Minimal (32 bit)
CentOS 5 – Minimal (64 bit)
CentOS 6.0 – LAMP (32 bit)
CentOS 6.0 – LAMP (64 bit)
CentOS 6.0 – Minimal (32 bit)
CentOS 6.0 – Minimal (64 bit)

Debian GNU/Linux 5.0 Lenny/Stable – LAMP (32 bit)
Debian GNU/Linux 5.0 Lenny/Stable – LAMP (64 bit)
Debian GNU/Linux 5.0 Lenny/Stable – Minimal (32 bit)
Debian GNU/Linux 5.0 Lenny/Stable – Minimal (64 bit)

Fedora Release 13 (32bit) – Minimal
Fedora Release 13 (64bit) – LAMP
Fedora Release 13 (64bit) – Minimal
Fedora Release 15 (32bit) – LAMP
Fedora Release 15 (32bit) – Minimal
Fedora Release 15 (64bit) – LAMP
Fedora Release 15 (64bit) – Minimal

Red Hat Enterprise Linux 5 – LAMP (32 bit)
Red Hat Enterprise Linux 5 – LAMP (64 bit)
Red Hat Enterprise Linux 5 – Minimal (64 bit)
Red Hat Enterprise Linux 6 – LAMP (32 bit)
Red Hat Enterprise Linux 6 – LAMP (64 bit)
Red Hat Enterprise Linux 6 – Minimal (32 bit)
Red Hat Enterprise Linux 6 – Minimal (64 bit)

Ubuntu Linux 8 LTS Hardy Heron – LAMP (32 bit)
Ubuntu Linux 8 LTS Hardy Heron – LAMP (64 bit)
Ubuntu Linux 8 LTS Hardy Heron – Minimal (32 bit)
Ubuntu Linux 8 LTS Hardy Heron – Minimal (64 bit)
Ubuntu Linux 10.04 LTS Lucid Lynx – LAMP (32 bit)
Ubuntu Linux 10.04 LTS Lucid Lynx – LAMP (64 bit)
Ubuntu Linux 10.04 LTS Lucid Lynx – Minimal (32 bit)
Ubuntu Linux 10.04 LTS Lucid Lynx – Minimal (64 bit)

To backup a database in Plesk, you can follow the steps below:

1. Login to Plesk at the URL mentioned in your hosting account information email.
2. If you have logged in as a reseller, select the domain under which the database is created. If you have logged in as the domain admin, please proceed to the next step.
3. Click on the Backup Manager icon (under Files section).
4. Click the Database Backup Repository icon.
5. Click Back Up.
6. Select the database name from the databases drop down, enter the file name for the backup that will be generated and click ok.
7. After the backup is generated, you will get a download option. Simply click that link to download the database backup to your local system.

To restore a database, you can follow the steps below:

1. Login to Plesk at the URL mentioned in your hosting account information email.
2. If you have logged in as a reseller, select the domain under which the database is created. If you have logged in as the domain admin, please proceed to the next step.
3. Click on the Backup Manager icon (under Files section).
4. Click the Database Backup Repository icon.
5. Click Upload Backup File.
6. Select the database name from databases drop down.
7. Click the choose file button to browse to and select a database backup file (.BAK for MSSQL) on your local system and click the OK button.
8. Confirm restore on the next page to proceed.

In case you face any issues restoring the database using this method, upload your backup file to the httpdocs folder and send us your database name, DB username and password to perform the restore for you.

To modify whois lookup information for your domain, you need to follow the steps below:

1. Login at http://domain.nettigritty.com/customer
2. Type your domain name in the jump to box
3. Select Domain Registration Service from the [Select a product] dropdown and click the button next to it
4. On the next page, click the link “Contact Details”.
5. You will now be presented with the options to use another contact or edit existing contact.
6. To modify the details click the link “Edit Existing Contact”
7. Update details and click submit.
8. You can choose to apply the details to the single domain or to all your domain names.

External whois lookups can take 24-72 hours to show updated information as they often maintained lookup cache. You can verify updated details at http://www.domains.nettigritty.com/domain.php?action=whois

Please note: This does not apply to .UK and .EU domains. Further information on changing whois information is at http://domain.nettigritty.com/kb/servlet/KBServlet/faq452.html