FAQ

You could use cPanel Proxy from http://cpanelproxy.net/ which is a script that acts like a proxy to access cpanel. You will need to install this on your website.

Try removing all old files and then uploading the new files afresh. If you still see old files, you are seeing cached pages on your local computer or pages that are being served by an intermediate caching server. Clear cache and retry or check on a different computer / connection.

You need to upload your website files and folders under httpdocs and make sure you place a default file like index.html, index.htm, index.php etc. Also do remove (or replace) the existing index file that is being served as the default page.

You need to upload your website files and folders under public_html (same as www) and make sure you place a default file like index.html, index.htm, index.php etc. Also do remove (or replace) the existing index file that is being served as the default page.

There need not be any downtime at all. Sign up for a new account at our site. Upload your website in the new space, create email ID and then change nameservers. DNS would resolve in about 24 hours during which time your site would continue to resolve to the old server and would then start working on the new server. Effectively, there would be no break in your site showing.

You can host any domain registered through any registrar with us. You will simply need to point your domain name to the DNS nameservers provided in your hosting account information mail after signup. DNS changes have to be made in the domain name control panel provided by your registrar. If you do not have access to such a control panel, you will need to email the company you registered the domain through with the DNS nameserver details provided.

DNS would take 24-48 hours to resolve fully after the DNS changes are made.

You can use Linux or Windows hosting irrespective of the operating system on your computer.

You can see a comparison at
http://www.nettigritty.com/choosingwebhosting.php

In short, you need Windows hosting only if you require ASP/.net/MSSQL/Access support. For most purposes, Linux hosting is sufficient and also has better support for PHP/Perl/CGI/MySQL.

A static html/flash/graphics site can be hosted on either Linux or Windows. In general, we recommend Linux hosting for most sites.

A hosting account is normally created for a domain name such as yourdomain.com which is required to create your account.

Account creation takes a few minutes from payment confirmation. Access details are sent by email.

From the time you point your domain to the hosting server by updating DNS nameserver records, it will take 24-72 hours for the domain to fully resolve to the hosting server. More often than not, sites resolve fully in 24 hours.

For many new domain registrations, the domain starts resolving to the server in a few minutes from account setup.

However, DNS does take 24-72 hours to propagate throughout the internet.

Domain registration takes a few minutes from the time of payment confirmation.

Yes, own the domain and have complete control over domain management, whois, nameservers etc. through a web based domain control panel.

This tutorial video shows you how to install a script using Fantastico.

If you are using the XCONTROLLER theme you can follow this Flash tutorial.

If you are using the X2 theme you can follow this Flash tutorial.

If you are using the XCONTROLLER theme you can follow this Flash tutorial.

If you are using the X2 theme you can follow this Flash tutorial.

If you are using the XCONTROLLER theme you can follow this Flash tutorial.

If you are using the X2 theme you can follow this Flash tutorial.

If you are using the XCONTROLLER theme you can follow this Flash tutorial.

If you are using the X2 theme you can follow this Flash tutorial.

If you are using the XCONTROLLER theme you can follow this Flash tutorial.

If you are using the X2 theme you can follow this Flash tutorial.

If you are using the XCONTROLLER theme you can follow this Flash tutorial.

If you are using the X2 theme you can follow this Flash tutorial.

If you are using the XCONTROLLER theme you can follow this Flash tutorial.

If you are using the X2 theme you can follow this Flash tutorial.